Therefore, it has been necessary to prioritise all incoming work which may result in your query not being dealt with as quickly as normal. Priority is being given to payment of monthly pensions, bereavements and imminent retirements.
If you need to speak to someone regarding a priority matter as above then please ring 02871 319000. You will need to answer security questions and provide evidence of identification so therefore we recommend you have relevant documentation at hand when you make the call.
Forms relating to bereavements and imminent retirement during the period of closure have been developed and are available here:
If your query is about any other Civil Service pension related issue please email: cspensions@finance-ni.gov.uk
If your query is about the CSP(NI) website please email: cspniwebsitecomments@finance-ni.gov.uk
If your query is about scheme literature please email: CSPCommunications@finance-ni.gov.uk
If your query is about civil service pensions policy please email: PensionsPolicyCSP@finance-ni.gov.uk