COVID-19 FAQs and guidance for NICS staff

Latest guidance and frequently asked questions (FAQs) for managers, staff and Agency workers.

Updated on 29 July 2020

* Arrangements for self-isolation on return from abroad
* A new section on returning to work for all staff, including those in the vulnerable and extremely vulnerable categories
* Changes to the requirement to be an essential worker to be in the workplace
* Information on showing respect for others on returning to work
* Additional questions on sickness absence case management and impact on pay where medical treatment has been delayed as a result of COVID-19 (coronavirus)
*Changes to the requirements to self-isolate. 7 days increased to 10

Guidance and FAQs

The following guidance and FAQs are intended to provide managers, staff and agency workers with the latest information on the coronavirus outbreak and how sickness absence, flexible working and leave should be managed.

The guidance and FAQs are continually subject to change.

Departments have an equal responsibility to ensure the health and wellbeing of essential worker colleagues who cannot work from home and members of the public who may come in contact with NICS staff through accessing essential services. Therefore social distancing and risk assessment actions must be taken to ensure the health and well-being of both NICS colleagues and the public. In addition to the guidance for staff and managers and the FAQs document, you will find useful advice on the COVID-19 section of HSENI website.


Benefits advice

Visit the Department for Communities website for the latest information about COVID-19 (Coronavirus) and claiming benefits.

Pensions advice

Civil Service Pensions have a number of contingency measures in place. 

COVID-19 (coronavirus) FAQs for managers, staff and agency workers

Due to the large number of FAQs the questions have been split into the following categories:





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