The Department of Finance Go ON NI team, in partnership with Business in the Community, will be taking the opportunity to ‘go virtual’ during Get Online Week from 19-25 October 2020 by officially launching the Digital Help Service.

29th September 2020

This service is open to anyone who may have a digital issue with settings or skills to perform a task on their tablet, laptop or phone.  Simply call or text the numbers provided, and business volunteers will be on hand (virtually via phone or web) to share their IT skills, helping others use the Internet, email, social media and more.

A virtual programme has been established for Get Online Week and all the free sessions are listed on nidirect or by contacting your local library. LibrariesNI, Supporting Communities, Digi Skills, Ulster Bank NI, Ignite IT and RNIB have all teamed up to provide remote training on many topics such as e-mail, social media, iPads, e-magazines, device settings, shopping online, apps, scams and passwords to name a few. These informational sessions can help you stay safe online, provide resources and tools to improve your skills, get and stay connected and enjoy life remotely and much, much more. Additional sessions on Google Classroom, employability skills, digital banking and accessibility software are also available to join.

Also, during Get Online Week there will be a number of one- to-one sessions available on many topics including the new craze “Zoom basics” and we can even provide some of our popular Fix IT Surgeries in line with current restrictions.  All the sessions are free however they should be booked in advanced where applicable and just then join in on the day. Bookings can be made by phone, email or through the internet links. Get online week logo

Those interested in developing their digital skills are encouraged to join in to these informative sessions. Connecting to the internet, learning a new digital skill and knowing how to keep in touch online may make a world of difference to someone during these unusual times and especially as winter is on its way. Benefits of being online include financial savings on most types of shopping and services, access to government information and services, and for many being digitally included also means that they are not socially isolated.

The new events and training section includes Digital help sheets and Training Guides on many digital topics but also help with hobbies and past times catering from first time basics to intermediate levels. This section also has informational advice about working and being safe from anywhere and online collaboration tools to be able to work remotely.


All information about future Go ON NI training sessions and other events that will continue throughout the year together with details about e-learning and the ‘Go ON NI’ programme can be found at 

Additional information - or particular training requests for individuals or as a group – is available by contacting the Go ON NI team at email or telephone 02890 254741.

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