Hints and tips to get started with WebEx

1. Join Meetings Using Webex Not Jabber

  • Join meetings a few minutes early if you can to test out connections.
  • Try to move to different locations within your home or remote location if you experience any signal issues.
  • Consider turning videos off if issues are experienced with local broadband.
  • Alternatively you could try dialling into meetings using work mobiles if available.
  • Ensure you are on mute when you are not talking to minimise background noise and any disruptions.

2. Try WebEx Mobile (especially if you experience local broadband issues)

WebEx Cloud has resolved many issues users may have had with earlier versions. Joining a WebEx meeting is now much easier and audio and video are much clearer. However, from time to time, WebEx Cloud performance quality can be impacted by local broadband services.

Do you know that you can also download WebEx app to any mobile devices?

For more information, see the WebEx Mobile guide.

3. Adjust your WebEx screen settings to work best for you

Do you know that you can also adjust your screen view settings in WebEx between active speaker view, active speaker and thumbnail view and grid views below?

WebEx grid view looks a lot like Zoom conferencing.

Further information is available on the COVID-19 hub and on www.webex.com

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