Northern Ireland Government: Making Lives Better - A Strategy for Digital Transformation of Public Services 2017-2021

Date published: 30 November 2017

The Strategy aims to provide better public services in Northern Ireland by ensuring that Government transactional services are available online.

It provides a framework to assist Government in the transformation of citizen-facing service delivery and on-going interactions with customers.

The Strategy will support delivery of Programme for Government (PfG) indicator 46 in respect of ‘increased use of online channels to access public services’.


More information is available from:

Department of Finance
Digital Transformation Service
Goodwood House
44-58 may Street
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