The Innovation Lab - Redundancy Payment Service

Date published: 23 March 2023

Part of: The Innovation Lab, The Innovation Lab - Case studies, publications and external resources

In June 2022, as part of the Innovation Lab's (iLab) goal to build understanding of the value of using a Design approach across the Northern Ireland Civil Service (NICS) we approached colleagues in Enterprise Shared Services (ESS) to offer our assistance in one of their projects. The document below details our journey.

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