Land & Property Services (LPS) - part of the Department of Finance and Personnel - is responsible for issuing rate bills and collecting monies on behalf of the NI Executive and local councils. The bill outlines the amount due for the billing period 2016-17 and includes any unpaid arrears from previous years, along with any rate relief where applicable.
If there is any information on your bill which you think is incorrect, your circumstances have changed, or you have not received a bill, please contact LPS immediately on 0300 200 7801.
Highlighting the importance of paying rates, an LPS spokesperson said: “As of 31 March 2015, there were 63,000 rateable properties across the Lisburn and Castlereagh City Council area. This money is vital for our local economy, as it is invested in public services such as healthcare, education and roads as well as helping to fund numerous council services, including recreational facilities, building control, bin collection, tourism and local events.
“The easiest and most convenient way to pay is by Direct Debit. Currently 55% of ratepayers in Northern Ireland pay their bills this way, spreading the cost of the bill over a 10 month period and helping to ease any financial pressure. A choice of three collection dates is available for Direct Debit – 7th, 15th or 28th of each month.
“As in previous years, there are a number of other ways to pay, including online via the nidirect website, at any Post Office or PayPoint outlet using the ‘Rates Quick Pay Card,’ by phone or in person at an LPS Customer Information Centre.
For domestic ratepayers, there is a 4% discount if they pay their bill in full on or before the discount date of 6 May 2016. In April last year, online and telephone payments increased by 87% as ratepayers took advantage of these faster and easier to use services to receive their discount.
The spokesperson continued: “If you are having trouble paying your rates, contact LPS immediately. Last year LPS made 65,860 payment arrangements with ratepayers to help them manage their rating debt.”
Speaking about the setting of the rates, Chairman of the Council’s Corporate Services Committee, Alderman James Tinsley said: “The Council has worked extremely hard to bring forward the lowest district domestic rate of any Council area in Northern Ireland. In doing so we have made provision for investment and development across many areas in our City, including the refurbishment of existing leisure facilities, the development of our Local Area Plan and the commencement of a number of Public Realm Schemes across our outlying villages. Going forward we will continue to invest in Lisburn and Castlereagh, providing facilities, amenities and partnerships while ensuring value for money services to our ratepayers.”
The District Rate Subsidy scheme continues to apply to domestic and non-domestic ratepayers whose rates increased significantly with the merger of some councils in April 2015. If a ratepayer is eligible for the subsidy, the reduction will automatically be applied.
Bills this year will now include a breakdown of any debt owed by year and a new zero balance statement has also been introduced. This will be sent to ratepayers who are in receipt of an exemption or exclusion and would not previously have been sent a bill.
Further information and guidance on rates and the online payment facility is available on the nidirect website or for non-domestic customers, on the NIBusinessInfo website. Alternatively, ratepayers can speak to LPS staff in person by visiting one of the LPS Customer Information Centres in Belfast, Ballymena, Omagh, Craigavon and Londonderry.
Notes to editors
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