For all general pension queries, telephone: 028 7131 9000

How to contact Civil Service Pensions

Please note Civil Service Pensions COVID-19 Contingency contact arrangements - full information is provided on our dedicated web page Civil Service Pensions COVID-19 Contingencies.

Section Telephone number
Bereavements  (028) 7131 9151
Financial Services Unit (FSU) (028) 7131 9204
Gender Recognition Officer (028) 7132 1214
Injury Section: Temporary and Permanent  (028) 7131 9227
Policy, Legislation and Communications (including website)  (028) 7132 1256
Premises / Support  (028) 7131 9213
Transfer section  (028) 7132 1231

By e-mail

Annual Benefit Statement  - queries

Voluntary Early Exit - queries

Website - comments 

This email address can be used for members to send CSP(NI) Communications feedback on their experience using the website and offer suggestions on any improvement:

It is important to note that responses cannot be issued to general pension scheme queries sent to the CSP(NI) Website Comment mailbox


  • (028) 7131 9234


Civil Service Pensions (NI)
Waterside House
75 Duke Street
BT47 6FP


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