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  • The Innovation Lab - Case studies, publications and external resources

    Topics:
    • Innovation and Consultancy Services (ICS), 
    • Strategic Policy & Reform

    Here you will find some examples of the work the Innovation Lab carried out along with useful resources on innovation in the public sector.

    Case studies

    Research Projects

    • Working During the Pandemic: How we gathered the lived experience of Northern Ireland Civil Service Staff
    • Ending Violence Against Women and Girls

    Service Design Projects

    • User research to inform the design of a new Redundancy Payment Service

    Behavioural Science Projects

    • Improving Healthy Choices in a Hospital Canteen

    Insights Projects

    • Childcare Early Years
    • Social Value Through Public Procurement

    Publications

    • Evaluation of the NI Innovation Lab
    • Beyond Ideas

    External Resources

    Please find below some resources we find useful when applying our methodologies:

    Service Design Resources

    This is Service Design Doing Methods Library

    • https://www.thisisservicedesigndoing.com/methods

    The Double Diamond: 15 years on

    • https://www.designcouncil.org.uk/our-work/news-opinion/double-diamond-15-years

    20 design thinking books to learn from and get inspired

    • https://www.smaply.com/blog/top-design-thinking-books

    Behavioural Science Resources

    OECD behavioural insights global case studies

    • https://www.oecd.org/gov/regulatory-policy/behavioural-insights-and-public-policy-9789264270480-en.htm

    EAST: Four Simple Ways to Apply Behavioural Insights

    • https://www.bi.team/publications/east-four-simple-ways-to-apply-behavioural-insights/

    Achieving behaviour change: a guide for national government

    • https://www.gov.uk/government/publications/behaviour-change-guide-for-local-government-and-partners

    University College London Centre for Behaviour Change

    • https://www.ucl.ac.uk/behaviour-change/

    Systems Modelling & Data Analytics

    • The UK government’s systems thinking toolkit

      An introductory systems thinking toolkit for civil servants - GOV.UK (www.gov.uk)

    • The UK government’s national data strategy

      National Data Strategy - GOV.UK (www.gov.uk)

    The Innovation Lab - Case studies, publications and external resources Contents

    • The Innovation Lab - Working During the Pandemic: How we gathered the lived experience of Northern Ireland Civil Service Staff
    • The Innovation Lab - Ending Violence Against Women and Girls
    • The Innovation Lab - Improving Healthy Choices in a Hospital Canteen
    • The Innovation Lab - Childcare Early Years
    • The Innovation Lab - Social Value through Public Procurement
    • Evaluation of the Innovation Lab
    • Beyond Ideas – enabling a culture of innovation for improved public services (September 2019)

    Book traversal links for The Innovation Lab - Case studies, publications and external resources

    • The Innovation Lab - Working During the Pandemic: How we gathered the lived experience of Northern Ireland Civil Service Staff
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