Contact Civil Service Pensions (NI)

For all general pension queries:


028 7131 9000


Other email queries:

McCloud 2015 Remedy queries

Queries specifically regarding the McCloud judgment and remedy and how it affects you

Annual Benefit Statement queries

Queries regarding the delivery and content of your ABS

Voluntary Early Exit queries

Queries regarding Voluntary Early Exit exercises


Queries regarding our literature, forms and other pension related communications 

Website - comments 

This email address can be used for members to send CSP(NI) Communications feedback on their experience using the website and offer suggestions on any improvement:

It is important to note that responses cannot be issued to general pension scheme queries sent to the CSP(NI) Website Comment mailbox

Useful telephone numbers for specialised areas:

Section Telephone number
Financial Services Unit (FSU) (028) 7132 1246
Gender Recognition Officer (028) 7132 1214
Injury Section: Temporary and Permanent (028) 7131 0794
Premises / Support (028) 7131 9213
Transfer section (028) 7131 0795
Bereavements (028) 7131 0793



Civil Service Pensions
Waterside House
Department of Finance
75 Duke Street
BT47 6FP



Map location

CSP(NI), Waterside House, 75 Duke Street, Londonderry, BT47 6FP
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