Contact Civil Service Pensions (NI)
For all general pension queries:
Telephone:
0300 077 0329
Staff in Pensions Division are currently under extreme pressure. Please remain patient and courteous with our staff. A zero tolerance policy will be adopted for calls of an abusive or offensive nature.
Email:
Other email queries:
McCloud 2015 Remedy queries
Queries specifically regarding the McCloud judgment and remedy and how it affects you
Annual Benefit Statement queries
Queries regarding the delivery and content of your ABS
Communications
This email address can be used for members to send CSP(NI) Communications queries regarding our literature, forms and other pension related communications. It can also be used for feedback on their experience using the website and offer suggestions on any improvement:
Useful contacts for Partnership and AVC suppliers:
| Supplier | Web address | Telephone Number |
|---|---|---|
| Scottish Widows - Partnership | www.scottishwidows.co.uk/civilservicepartnership | 0345 755 6557 |
| Scottish Widows - AVC | www.scottishwidows.co.uk/civilservice | 0345 755 6557 |
| Standard Life - Partnership | www.standardlifepensions.com/civilservice_gshp | 0131 245 5447 |
| Standard Life - AVC | www.standardlifepensions.com/civilservice_gavc | 0800 33 33 05 |
Post
Civil Service Pensions
Orchard House
40 Foyle Street
Londonderry
BT48 6AT