DoF Customer Service Standards and Complaints Procedure
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The Department of Finance (DoF) is committed to providing a high standard of service at all times.The DoF Customer Service Standards and Complaints Procedure sets out our standards of customer service. Our Complaints Procedure is designed to address any specific concerns that relate to the quality of customer service provided by our staff.
For more information and help contact:
Central Support TeamCorporate Services DivisionDepartment of FinanceContact email dof.corporateservicesdivision@finance-ni.gov.uk