EPN 03-2025 - Interim Impact on service levels - Provision of retirement estimates and Payments of Lump Sums upon retirement
Topics:
Date published:
The purpose of this EPN is to inform all employers and members that there will be an impact on timeframes of the provision of retirement estimates and the payment of Lump Sums for the foreseeable future, as a direct result of the volume of work required for the 2015 Remedy (McCloud) workload and the provision of Immediate Choice Options.