Internal Dispute Resolution Procedures

Date published: 04 September 2019

Last updated: 18 August 2021

This leaflet provides an outline for scheme members of how the internal dispute resolution (IDR) procedures work in the Northern Ireland Civil Service (NICS) pension schemes. It does not cover every aspect; the full details of how the IDR must operate are contained in The Occupational Pension Schemes (Internal Dispute Resolution Procedures Consequential and Miscellaneous Amendments) Regulations (Northern Ireland) 2008.

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