Raising Concerns
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Anyone who wishes to raise a concern about something going wrong within government should contact the relevant Department:
The Raising a Concern Policy Framework sets out at a high level how Departments will address concerns raised with them. This document is the framework within which each Department aligns its own policy. This ensures consistency of approach in line with good practice.
All Departments have a Designated Officer responsible for overseeing the handling of concerns, including maintaining a record, and reporting to their departmental Audit and Risk Assurance Committee on a regular basis.
The Designated Officers’ Forum has been established to discuss common issues around the raising and handling of concerns and to ensure system-wide learning.
The NICS Board commissions an annual report from the Designated Officers’ Forum on the concerns being raised across departments, in order to monitor trends and identify ways for system-wide improvements.
Documents
- Raising a Concern Policy Framework
- Raising a Concern - Designated Officers' Forum - Minutes January 2025
- Raising a Concern - Designated Officers' Forum - Minutes November 2024
- Raising a Concern - Designated Officers' Forum - Minutes September 2024
- Raising a Concern - Designated Officers' Forum - Minutes June 2024
- Raising a Concern – Designated Officers’ Forum – Minutes December 2023
- Raising a Concern - Designated Officers' Forum - Minutes September 2023
- Raising a Concern - Designated Officers’ Forum - Minutes June 2023
- Raising a Concern - Designated Officers' Forum - Minutes April 2023
- Raising a Concern - Designated Officers' Forum - Terms of Reference