Contact Land & Property Services (LPS)

Land & Property Services (LPS) has different contact details depending on the service you need. Please choose the option below that best matches your enquiry.

Rates (including billing and payment queries)

• telephone: 0300 200 7801 (charged at local rate)
• telephone: +44 28 9067 5501 (from outside the UK)
• email: rating@finance-ni.gov.uk

Manage your rates account online

You can also register for Rates Online, a simple way to manage your account at a time that suits you. 

• Access Rates Online | nidirect

Once registered, you can:

• view and update your account
• report changes
• make a payment
• receive bills electronically
• get in touch with LPS

Rate Rebate scheme for people on Universal Credit

Rate Rebate is an online only application. The best and quickest way to contact the team is online - visit Contact the Land & Property Services Rate Rebate Team | nidirect

• telephone: 0300 200 7802 (charged at local rate)
• telephone: +44 28 9067 5502 (from outside the UK)
• email: raterebate@lpsni.gov.uk
   
• Online information - Rate Rebate Scheme for people on Universal Credit | nidirect

Land Registration

• telephone: 0300 200 7803 (charged at local rate)
• telephone: +44 28 9067 5503 (from outside the UK)
• email: CustomerInformation.LandRegistration@finance-ni.gov.uk
   
• General information - Searching the Land Registry | nidirect

Mapping (Ordnance Survey Northern Ireland/ OSNI)

• telephone: 0300 200 7804 (charged at local rate)
• telephone: +44 28 9067 5504 (from outside the UK)
• email: mapping.helpdesk@finance-ni.gov.uk
   
• Online information - Ordnance Survey of Northern Ireland | nidirect

Valuation

• telephone: 0300 200 7801 (charged at local rate)
• telephone: +44 28 9067 5501 (from outside the UK)
• email: Valuation@lpsni.gov.uk
   
• Find a property valuation

Office locations

Our head office is Lanyon Plaza in Belfast. We also have four regional offices. Find addresses, opening hours and maps for all offices.

• LPS offices | nidirect

How to complain to Land & Property Services

Information on how to do this can be found at Land & Property Services (LPS) complaints procedure.

Useful links

• A guide to rates | nidirect
• Help paying your rates | nidirect
• Help available for business rates | nibusinessinfo.co.uk
• Rate Rebate Scheme for people on Universal Credit | nidirect