Contact Rating Policy Division

Following government measures announced to limit the spread of COVID-19, Land & Property Services offices and phone lines have been closed since 24 March. LPS Customer Information Centres remain closed until further notice. Details on the phased re-opening of LPS services is detailed below.

Rates and Valuation
The helpline for rates and valuation (0300 200 7801) and the helpline for Housing Benefit and Rate Relief (0300 200 7802) reopen on Monday 18 May at 9.00 am.
 
If you have an urgent query, you can direct it to one of the mailboxes below:
Rates - rating@lpsni.gov.uk
Valuation - valuation@lpsni.gov.uk

Land Registration
The helpline for Land Registration (0300 200 7803) reopens on Tuesday 26 May at 9.00 am.

If you have an urgent query, you can direct it to: CustomerInformation.LandRegistration@finance-ni.gov.uk

Ordnance Survey
The helpline for Ordnance survey (0300 200 7804) remains closed until further notice.

If you have an urgent query, you can direct it to: Mapping.Helpdesk@finance-ni.gov.uk

Please note that your query may take longer than usual to be dealt with because LPS is currently focused on supporting the COVID-19 Business Support Grant Schemes.

Further information on service updates will be available at https://www.finance-ni.gov.uk/lps

 

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Land & Property Services
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