Land & Property Services (LPS)

Land & Property Services (LPS) collect, process and manage land and property information, which underpins the collection of rates, in support of the Executive's commitment to economic and social development in Northern Ireland. 

Tá Seirbhísí Talún agus Maoine (LPS) freagrach as bailiú, as próiseáil agus as bainistiú eolais faoi thalamh agus faoi mhaoin, atá mar bhonn taca le bailiú na rátaí, agus a thacaíonn le tiomantas an Fheidhmeannais d’fhorbairt eacnamaíoch agus shóisialta i dTuaisceart Éireann.

COVID-19 information

Following government measures announced to limit the spread of COVID-19, Land & Property Services offices and phone lines have been closed since 24 March.

LPS Customer Information Centres remain closed until further notice. Details on the phased re-opening of LPS services is detailed below.

Rates and Valuation
The helpline for rates and valuation (0300 200 7801) and the helpline for Housing Benefit and Rate Relief (0300 200 7802) reopen on Monday 18 May at 9.00 am.
 
If you have an urgent query, you can direct it to one of the mailboxes below:
Rates - rating@lpsni.gov.uk
Valuation - valuation@lpsni.gov.uk

Land Registration
The helpline for Land Registration (0300 200 7803) reopens on Tuesday 26 May at 9.00 am.

If you have an urgent query, you can direct it to: CustomerInformation.LandRegistration@finance-ni.gov.uk

Ordnance Survey
The helpline for Ordnance survey (0300 200 7804) remains closed until further notice.

If you have an urgent query, you can direct it to: Mapping.Helpdesk@finance-ni.gov.uk

Please note that your query may take longer than usual to be dealt with because LPS is currently focused on supporting the COVID-19 Business Support Grant Schemes.

Information on this website

On this website, you will find information on the following topics:

Services provided by LPS

  • valuing all domestic and non domestic properties in Northern Ireland
  • maintaining valuation lists
  • carrying out general revaluations
  • providing a general valuation, estate management and property information service to government departments and the public sector in Northern Ireland
  • issuing rate bills for private domestic properties and non domestic properties, such as shops and factories
  • following up and processing payments for rate bills
  • inspecting vacant properties
  • processing refunds if someone has paid too much
  • managing the Housing Benefit scheme (for owner occupiers) and the other rate-relief schemes - see Help with paying your rates on the NI Direct website 
  • managing the Disabled Person’s Allowance scheme
  • maintaining the Title Register in Land Registry, Statutory Charges Register and the Registry of Deeds and providing up-to-date accurate Land Information services
  • supplying mapping information for Northern Ireland
  • providing records and data about place and location

The LPS Management team

Ian Snowden - Chief Executive

Board Members:

  • Angela McGrath - Director of Valuation / Commissioner of Valuation
  • Jim Lennon - Chief Survey Officer
  • Judith Andrews - Director of Revenues and Benefits
  • Nigel McVittie - Director of Digital Services
  • Christine Farrell - Director of Registration / Registrar of Titles
  • Alan Brontë - Director of Rating Policy

LPS business priorities

LPS vision

Together delivering excellence and innovation in the provision of
land and property services upon which our customers can rely.

LPS purpose

We will provide our customers with an effective, efficient, timely and trusted service by:

  • providing easily accessible services underpinned by excellent customer service
  • mapping a single view of land and properties accessible in multi-formats
  • registering properties promptly
  • accurately valuing land and buildings
  • efficiently collecting rates from households and businesses

We will invest in our future by seeking opportunities to generate revenue from our land and property information assets.

LPS values

Customers We will ensure our primary focus is on delivering quality services
Leadership  LPS managers will demonstrate clarity of purpose and inspire others
Ethics We will deliver fair and equitable treatment for all 
Accountability We will be accountable to our Minister and the NI Assembly for the delivery of services and our performance 
Results We will use our resources efficiently to deliver the results required by our stakeholders 

LPS Corporate publications

Annual report and Accounts

Please use the link below to see Annual reports and accounts.

Corporate and Business plan

Please use the links below to find recent LPS Business plan:

Management Board minutes

Please use the links below to see minutes of the LPS Management Board meetings:

 

ICT Strategy 

Please use the links below to see the ICT Strategy:

Contacting LPS

If you wish to contact LPS, please click on the link below:

How to make a complaint

Find out how to make a complaint if you are not happy with the service LPS provide to you.

Freedom of Information

Find out how to request information from LPS under the Freedom of Information Act or the General Data Protection Regulation.

National Fraud Initiative

LPS is required by law to protect the public funds it administers. It may share information provided to it with other bodies responsible for auditing or administering public funds, in order to prevent and detect fraud. More information can be found using the link below:

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