Innovation and Consultancy Services (ICS)
ICS services help support colleagues across the public sector to deal with common challenges they face. Our services cover four broad areas:
- Strategy & Stakeholder Alignment: we help to set collective strategic direction with stakeholders through support such as Innovation Labs, Strategic Planning, Corporate Planning and running a wide range of facilitated events and workshops.
- Policy & Service Improvement: we help to ensure better public service outcomes through support such as Policy Research & Reviews, Programme & Project Evaluations, User Research & Service Design and Behavioural Insights.
- Organisational Design & Performance: we help organisations to achieve their objectives through support including Operating Model Design, Structural Reviews, Workforce Capacity & Job Loading and Process Improvement.
- Governance & Assurance: we help to strengthen oversight and decision-making through support such as Arms-Length Body (ALB) Reviews, Board Effectiveness Reviews, Business Cases and Business Continuity Testing.
Research (both qualitative and quantitative), facilitation and co-design are key methods we use that run throughout the services we offer.
Further details on the services we offer can be found in our services brochure:
Contact us to talk about how we can work together by emailing ics@finance-ni.gov.uk.
ICS operates on a full cost recovery basis. Our daily rates can be found in the services brochure.
Procurement guidance stipulates that departments and public bodies should contact BCS (now part of ICS) to establish whether it has the capability and capacity to undertake assignments prior to engaging external consultants.
Previous case studies, publications and resources by the Innovation Lab, which now forms part of ICS, can be found using the link below.