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  • Innovation and Consultancy Services (ICS)

    Topics:
    • Innovation and Consultancy Services (ICS)
    ICS is a multi-disciplinary team of consultants, economists, facilitators, service designers and behavioural scientists that support the public sector to deliver better outcomes for our people through independent advice, insights and service improvement.

    ICS provides a range of professional services previously offered by Business Consultancy Services (BCS) and the Innovation Lab (iLab). Our services cover three broad areas:

    • Setting Direction: we bring people together to work through the challenging and complex issues that you face and reach consensus on the way forward.
    • Evaluation & Design: we draw on a wide range of research methods to support you in designing and improving strategies, policies, programmes, organisations, services, processes and communications.
    • Strengthening Governance: we help you to comply with the highest standards of corporate governance and risk management.

    Research (both qualitative and quantitative), facilitation and co-design are key methods we use that run throughout the services we offer.

    Details of the services we offer can be found in our services brochure:

    • ICS Services Brochure 24-25

    Contact us to talk about how we can work together by emailing ics@finance-ni.gov.uk.

    ICS operates on a full cost recovery basis. Our daily rates can be found in the services brochure.

    Procurement guidance stipulates that departments and public bodies should contact BCS (now part of ICS) to establish whether it has the capability and capacity to undertake assignments prior to engaging external consultants.

    Previous case studies, publications and resources by the Innovation Lab, which now forms part of ICS, can be found using the link below.

    • The Innovation Lab - Case studies, publications and external resources

    Related to Innovation and Consultancy Services (ICS)

    Access to information

    How to request information from the Department of Finance including Freedom of Information (FOI) and the use of our Publication Scheme.

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