Distribution of Immediate Choice Remediable Service Statements (RSS)

Update as at end of May 2026

We are still in the process of preparing and sending Immediate Choice Remediable Service Statements (RSS) to members who retired before 1 October 2023, including those who partially retired, and are affected by the 2015 Remedy.

Breakdown of Cohorts

There are approximately 10,000 pensioner members due to receive an Immediate Choice RSS.

The pie chart below shows how these members are split across different cohorts. We’ve also updated our approach to Ill Health Retirement cases, which are now separated to clearly identify those that include an Injury Benefit.

How are we progressing?

Overview of Immediate Choice RSS Issued

Here you can see at a glance the overall percentage we have issued and those still remaining to receive their RSS packs. We continue to make steady progress as we move through the various cohorts. To date, 83% of Immediate Choice RSS packs have been issued.

Ill-Health Retirements (excluding Injury Benefits)

We have successfully issued 94% of Immediate Choice RSSs for those affected pensioners who retired on ill-health grounds. To date, we have completed all cases that can be processed at this stage. The remaining cases are awaiting additional information from stakeholders or require member consent. 

Ill-Health (including Injury Benefits)

This cohort is more complex in nature. Work commenced in June 2025, and to date, 79% of cases have been issued.

Partial Retirements 

We have now successfully issued Immediate Choice RSSs to 99% of partial retirees affected by Remedy. We have processed all cases currently possible; the remaining cases are pending additional information from third parties. 

Age Retirements

We have now successfully issued Immediate Choice RSSs to 99% of Age retirees affected by Remedy. We have processed all cases currently possible; the remaining cases are pending additional information from third parties. 

Final After Partial Retirement 

This cohort includes members affected by Remedy who have fully retired, having previously taken partial retirement. The first RSS packs for this group were issued in May 2025, and good progress has been made since then. As at the end of May 2026, 78% have been issued.

Voluntary Exit

The first RSS packs for individuals affected by Remedy who left under the Voluntary Exit Scheme were issued in May 2025. Since then, strong progress has been made, with 93% of Immediate Choice RSS packs now successfully issued. 

Deferred Members

We continue to make steady progress with the deferred members cohort, with 88% of Immediate Choice RSS packs now issued.

Under Age 55

The first batch of Immediate Choice RSSs for the under‑55 cohort was issued in February 2026. To date, 55% have been successfully issued, reflecting steady progress.