Distribution of Immediate Choice Remediable Service Statements (RSS)
You can see at a glance our latest progress as we continue with the distribution of Immediate Choice RSSs. It is our intention to update this information on a monthly basis to keep you informed.
Update as of end of December 2025
We are still in the process of preparing and sending Immediate Choice Remediable Service Statements (RSS) to members who retired before 1 October 2023, including those who partially retired, and are affected by the 2015 Remedy.
Breakdown of Cohorts
There are approximately 10,000 pensioner members due to receive an Immediate Choice RSS.
The breakdown and number of each cohort is provided in the pie chart below. We have now broken down the Ill Health Retirement cases to separate those cases that involve an Injury Benefit.
Progress to date
Ill-Health Retirements (excluding Injury Benefits)
We have successfully issued 90% of Immediate Choice RSSs for those affected pensioners who retired on ill-health grounds. To date we have completed all cases that can be processed at this stage.
Ill-Health (including Injury Benefits)
This cohort is a little more complex. Work has begun in June 2025 and to date 37% have been issued.
Partial Retirements
We have now successfully issued Immediate Choice RSSs to 99% of partial retirees affected by Remedy. There are currently only 1% of partial retirees awaiting receipt of their Immediate Choice RSS. We have processed all cases possible at present. All remaining cases are pending third party information.
Age Retirements
These include Age, Early and Late retirements. We commenced issuing Immediate Choice RSSs to this cohort in February 2025. To date 97% have now issued. Keep an eye out for next month to see our progress.
Final After Partial Retirement
This cohort includes those members affected Remedy who have retired, having previously partially retired. The first of these RSS Packs issued in May 2025.
Voluntary Exit
The first RSS packs to those affected by Remedy who left due to a Voluntary Exit Scheme were issued in May 2025 and we are making steady progress.
Deferred Members
We have now started the deferred members cohort. 23% have now been issued.
Overall Percentage Immediate Choice RSS Issued
Here you can see at a glance the overall percentage we have issued and those still remaining to receive their RSS packs.
